AI Receptionist & Sales for Gyms & Fitness Studios
Our AI Team Member handles all your gym and studio member interactions across calls, text, email, and chat---24/7.
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How we can help
An AI receptionist for gyms that scales endlessly
24/7 Availability
Gym and studios members can reach you anytime
AIÂ Outbound Campaigns
Trigger follow-up calls to new sign-ups, class reminders, or promotional offers.
Multi-Channel Communication
Seamlessly handle inquiries across phone, text, email, and chat.
Integration with Zapier & thousands of CRMs
Connect with your existing systems like Mindbody to sync data effortlessly.
Why Customers Love Replify
When you're running multiple locations, every missed call is a missed opportunity. HeyLibby lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.
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When you're running multiple locations, every missed call is a missed opportunity. Replify lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.
When you're running multiple locations, every missed call is a missed opportunity. HeyLibby lets us stay focused on our customers in-store, while knowing new business isn’t slipping through the cracks. It’s like adding a world-class receptionist to every location—without the overhead.
What surprised me most was how quickly it worked. The setup was straightforward, and almost immediately, we could see more leads captured and better follow-up. Replify became part of our operation, not another tool we had to manage.
With Replify we’ve seen a 10X increase in leads because their AI captures leads instantly, steers them to sales, and delivers consistent follow-up. It’s like training a salesperson once, and they never forget.
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The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.
Half of our daily calls are now automated, freeing thousands of staff hours for higher-value work. That quality-of-work improvement doesn't always show up on a balance sheet, but it's real.
We like to manage our own relationships, but our team was spending hours a day calling members about payments. Now Replify's AI handles those calls automatically, and if someone picks up, it transfers straight to the front desk to resolve it.
Working with Replify (formerly heyLibby) has been a game-changer for us. Our customers get immediate answers, even when we're closed, and our staff can now focus on providing exceptional in-person service. The setup process was smooth, and the results speak for themselves—we're saving time, improving efficiency, and reducing costs. It's been a win-win for our team and our customers.
We can’t hire a full-time staff to handle emails and calls. Replify responds to customers 24/7, allowing us to focus on a great in-person sports experiences.
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We love Replify! It helps our customers and our staff loves it. We've deployed it across our 50 locations and have seen 74% of customer inquiries automated.
The biggest impact was time. We got almost two hours back per day at each club. That alone changed how our teams operate. Phones stopped ringing nonstop, spam calls fell away, and my staff could get back to what matters, greeting people and keeping the clubs looking sharp.
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We’re using Replify and our staff loves how much time it saves. Our customers love getting assistance 24 hours a day, 7 days a week.
Replify’s 24/7 lead nurturing, lead qualification, and appointment scheduling solves the broken sales and marketing funnel problem for small businesses. This is a big time win for me and my clients.
Using Replify is like having an extra pair of hands back at the office, qualifying leads, and booking appointments for me.
There's no other AI assistant like Replify on the market. Best kept secret for sure.
See How Our Customers Win with Replify
AI Products
Omnichannel AIÂ sales outreach over phone, text (SMS), and email
Run single touch or multi-touch campaigns, all powered by AI
Every conversation is on-brand, fully customizable, and designed to get results
AI agents that answer phones, texts, email, and live chat
Free up staff to focus on in-person members. Live transfers when needed.
100% lead capture: customers typically see a 6-10X increase in leads
AI VoIP that replaces your expense and outdated VoIPÂ provider.
Fully integrates with your AI receptionists and AI sales agents
100%Â lead capture on telephone inquiries (TIs)
Automated AI-powered billing follow-ups to capture missing revenue
Send billing links or live transfer to staff as needed.
A fraction of the cost of in-house or outsourcing collections
Frequently asked questions
An AI receptionist for gyms is an automated system that handles member and prospect communications across phone, text, email, and live chat, 24 hours a day, 7 days a week. It answers questions about membership pricing, class schedules, hours, and amenities. It qualifies leads, captures contact information, and feeds it into your CRM. For gyms and fitness studios, this means 100% of inbound inquiries are captured and responded to instantly, even when your front desk is busy or closed. Replify is purpose-built for multi-location fitness operators and is trusted by Gold's Gym, UFC Gym, SWEAT440, and more.
Most gyms miss 30-60% of inbound calls during peak hours, after hours, and on weekends. Replify's AI answers every call, text, email, and chat message instantly, so no lead goes unresponded. The AI qualifies each prospect by asking about their fitness goals and preferences, then pipes their information directly into your CRM or gym management software. Gold's Gym DC Metro scaled from 150-200 to 1,000+ phone leads per month with Replify.
Yes. Replify integrates with all major gym management platforms including ABC Fitness, ClubReady, Daxko, Mindbody, GymMaster, WellnessLiving, Zen Planner, and more. It also connects with CRMs like HubSpot and Salesforce through native integrations and Zapier. See all integrations.
Yes. Replify's AI billing and collections agent automates outreach to members with past-due accounts. It calls, texts, and emails members with payment reminders and can send payment links, leave voicemails, or transfer to your billing team. Club 24 Concept Gyms saves 400+ hours per month on billing calls with Replify.
Replify is purpose-built for multi-unit fitness operators. You manage all of your locations from a single dashboard with centralized control over AI agents, scripts, branding, and campaigns. Each location can have its own phone number and customized messaging. SWEAT440 uses Replify to scale AI from franchisor to franchisee across its growing portfolio. Read the case study.
No. Replify is designed to work alongside your team, not replace it. The AI handles high-volume, repetitive tasks like answering phones, responding to texts, and following up on leads. This frees your front desk staff to focus on in-person member experiences, tours, and relationship building. UFC Gym reported that staff were happier and less stressed after deploying Replify because they could focus on high-value work instead of constant phone calls. Read the UFC Gym case study.
Results from real Replify customers include: UFC Gym automated 4,000+ calls and saved 142 staff hours in 30 days. Gold's Gym DC Metro achieved 10X lead volume. Dynamic Fitness saves 180+ staff hours and generates 6X more leads monthly. Club 24 automates 6,000+ calls per month. On average, Replify automates up to 70% of customer interactions and delivers 10X ROI. View all case studies.
Replify offers transparent pricing with no setup fees and no long-term contracts. Plans scale based on location count and call volume. Most gym operators launch a free trial within days of their first demo. Schedule a demo to get a custom quote.
See how Replify can increase your gym or fitness studio's sales
Have questions? Book a meeting for a demo or to talk about pricing.
No setup fees. Cancel anytime.